VTI Communications Group, Inc. is proud to be a reseller of ShoreTel’s Unified Business Communications System, a solution that consistently leads the industry in customer satisfaction by providing a brilliantly simple solution with the lowest total cost of ownership in the industry. ShoreTel provides a stable solution designed to scale, grow, and evolve with the customers’ needs and to remove system complexity common with other providers. Whether an organization is seeking to replace an old phone system, implement a snew office, upgrade to unified communications or modernize its contact center, companies can now buy the business communications solution they require, with no risk of having to re-invest in a replacement system should their future needs change.

ShoreTel’s Unified Communications platform is designed with no single point of failure so that the failure of a server, phone switch, or communications link will not bring down the entire network. As user requirements grow, the ShoreTel system is easily expanded without requiring a total system replacement like some competitors.

ShoreTel’s architecture provides many technical advantages over its competitors. Benefits include:

ShoreTel’s Unified Communications System provides a very robust phone system that takes into account the existing system design and needs, future growth potential, and potential applications that could reduce employee workload. The ShoreTel system is a perfect solution because of its many robust features and is designed to have no single point of failure. ShoreTel also offers the lowest Total Cost of Ownership (TCO) in the industry. This is due in part to low labor costs related to installation, training, and ongoing operations. Additionally, equipment costs are among the lowest in the industry, while being the most reliable.

With ShoreTel, organizations can own and manage a brilliantly simple phone system with confidence that their investment will provide solid long-term value.

ShoreTel Architecture

ShoreTel's business communications system delivers voice, unified communications (UC), mobility and contact center capabilities to enterprises of all sizes. Read More…