Enhanced Services

In addition to VoIP phone systems, VTi Communications Group provides many additional services that result in increased functionality at a reduced cost. The Internet provides a robust infrastructure that IP Telephone systems and the VoIP industry have leveraged to provide added flexibility for integrating Voice and Data applications. This infrastructure provides customers with more opportunity to automate daily activities that previous required dedicated manpower. 

VTi Communications has the infrastructure and application development experience to provide these advanced services. A few examples include:

Automated Notification Services: 

VTi currently provide texting and outbound calling services that can automate our customers’ daily notifications. This has proven valuable within many different industries and organizations. Our service allows two-way communications so recipients can confirm receipt and leave a message. A few of the possible applications include: 
  • Appointment notification and confirmation for Doctor offices
  • School cancelations and general notifications
  • Athletic team updates and cancelations

Communication System Evaluation 

The VTi Communications Team has extensive experience in both Voice and Data Communications that is leveraged with our Business Communications System Evaluation Service. This service includes an evaluation of a business’s current communications facilities and related costs. The evaluation cost is based on the percentage of savings provided by the evaluation and the recommended service improvements. If VTi does not identify service improvements or cost savings to the customer’s current business communications, the evaluation is provided at no cost to the customer.